What We’ve Got Here Is A Failure To Communicate

One of the things that makes “What we’ve got here is a failure to communicate” a great line in film history is that it’s so often relevant to the situations we find ourselves in, both in everyday work and home situations. Seemingly simple situations from each party’s perspective become difficult areas of conflict, either overt or hidden, because of a failure to communicate.

Good negotiation skills don’t start and end with squeezing a few percentage points either way at the end of a deal, whether that’s financial or of effort or other compromise. Successful negotiators start from a position of endeavouring to understand the other party’s motivations, desires, ambitions and values, before worrying about finer details to be negotiated.

Understanding the full negotiation process - how to get the most out of it and how what you put in early on can determine the outcome - can have a major impact on success, not just in sales and purchasing, where the outcomes are very tangible and immediate, but in every role that requires communication with others.

Structured Training’s Negotiation Skills programme offers participants the opportunity to learn the core elements of successful negotiation, and to try out those skills in a coaching environment. Using best practice material our training consultants help participants to tailor that practice into their working environments, creating individual strategies for success.

If you’d like to come along to our Negotiation Skills course running 12-13 July, or you have a colleague that you’d like to book on, you can gain a 20% discount on the course fee. Just tell us what classic film “What we’ve got here is a failure to communicate” comes from and we’ll add the discount to your booking. To book your place contact us.